Customer Service at Design Mark Industries
Design Mark has been a trusted supplier in the membrane switches, graphic overlays and custom labels markets for over 45 years. We believe that our basic value proposition across our long history has established Design Markas a market leader. We bring:
- Proven quality history
- Established relationships
- Highly engineered, custom products
- The convenience of a one stop shop
Delivering on that value proposition begins and ends with our customer service organization. From your first contact as a customer, Design Mark will assign you to a dedicated customer service representative, backed up by a team of professionals, who will manage your account. You will always have a dedicated voice in the facility.
Design Mark’s customer service team is available to respond to your inquiries, advise you on the status of your order and even gently nudge you when you may have missed a needed blanket release to keep your product line moving. Our team will manage your quotes, facilitate your orders and ensure a single point of contact for your communications.
Our quality management system objectives are customer satisfaction, on-time delivery and scrap reduction, in that order. Our customer service team is here to facilitate those objectives.
Contact Design Mark’s Customer Service Team
Please contact us for further assistance with inquiries about any of our prototyping and design services to support product development of membrane switches, graphic overlays, labels, functional die cut products, control panels, touch screen overlays, and keypads.